![]() I will absolutely re-vise or re-post and update in relation to my current/on-going issue regarding receipt of wrong foundation.****The products themselves thus far, I would give four stars. There are so few cosmetic lines that cater to women of color and provide the shade range that Sacha Cosmetics has, that I am truly torn by the duel Good/Bad experience, and do hope in time this company will fine tune the customer service aspect. Soooooo, in conclusion, I loved the product, but was less than thrilled with the customer service end. To date, I've contacted customer service, forwarded photos of the parcel as instructed by customer service, and yet to date, I've not received acknowledgment of my complaint, received no invoice, nor shipping label to permit return, and have serious questions regarding the business side of this company. Not sure how parcels are selected for packing and shipping, but the foundation had a scanned label with one color, yet underneath, the foundation bottle had an entirely different shade noted. The foundation ordered, was not the foundation received. ![]() With my second order, I encountered a serious glitch. Applied with a foundation brush, the appearance was flawless, and gave my complexion a natural appearance. The foundation is referred to as liquid, but is has a less than watery consistency, which makes it very easy to control the amount to use, placement and skin distribution. My first order, was received in a timely fashion from their supplier and all items were as ordered and purchased. Having googled the company name online and discovering that they not only still were around, but had expanded their products, I absolutely had to dive right in and order their Second Skin Liquid Foundation. But, it has been years since I had used any of their products. Having previously lived in the Caribbean, I was vaguely familiar with the Sacha cosmetic line.
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